ORDERING
Daa Glass is currently accepting Visa, Mastercard, and American Express through a secure online shopping cart and Paypal. If you would rather not send your credit card information via the internet we can take your phone order by calling 201-739-6674, Mon-Fri. If you prefer to pay with a check or money order please send an e-mail indicating the name of the item(s) you like to purchase so that it/they can be put on hold. Payments must be received within 7 days after the email contact. If payment is not received within 7 days, the item(s) will be put back in stock. Sales Tax will be calculated for orders shipped to NJ, NY, or CT.

PRODUCTION
Every item is entirely handmade in our NJ studio and is one-of-a-kind.

SHIPPING
All orders are shipped via USPS or FedEx. Most items will ship within 3 days, however please allow 2-3 weeks for your package to arrive. If you need your item sooner please email us for expedite shipping information. Shipping and handling rates apply.

RETURNS/EXCHANGES
daa glass accepts exchanges only, not returns. We will accept an exchange for any reason. All claims for exchanges must be made within 7 days of receipt of goods and must be received by daa glass within 15 calendar days. Please check the order and all items when it arrives. Exchanges will not be accepted without prior authorization and a return authorization number. All returned items must be shipped back to daa glass postage paid, insured, and with full tracking information. Daa glass is not responsible for any problems with the return shipping.
Return for Exchange: The item must be in original condition as when shipped from daa glass. Upon receipt and satisfactory inspection of the returned item, daa glass will issue a credit to be put towards a future purchase or will ship out the replacement jewelry. Shipping and handling charges will be charged. A refund will not be issued.
Return due to Defect, Damage, or Error: Daa glass exercises extensive attention, thought, and craftsmanship in order to create jewelry and accessories that are carefully constructed and are of superior quality and design. Likewise great care is used in the shipping of all daa glass items. However, if an order is received with a defective, damaged, or incorrect item(s) daa glass will accept will replace the item(s) at no additional charge.
All sale items are final sale and may not be returned or exchanged.